Payment, Cancellation and Change Conditions

Payment, Cancellation and Change Conditions

with Credit Card " indicates that the rental fee and selected additional service fees will be paid online. If you wish to purchase other services in addition to renting, the cost of these services can be paid when you pick up the vehicle at the sales office. If (Bodrum My Turizm Ticaret Limited Şirketi) cannot provide the rental service due to its own reasons, the entire amount previously paid by the customer is refunded.

Prepayments made online include additional services and assurances that the customer may request at the beginning or during the rental process, as well as fuel, one-way, etc. Does not include expenses. Our customers are required to present a credit card during the rental for other services, guarantees, expenses or traffic fines and damage fees that are not included in the amount stated in the Prepaid Reservation Forms (in cases where the conditions written in the rental agreement and explained in the "What to do in case of accident and theft" section are not met).

During the reflection of the payments made to our customers' credit cards, any commissions, exchange rate differences, service fees, etc. that the banks that own the credit card used may apply for any reason. Fees are outside the responsibility of Bodrum Car Rental brand.

  • For prepaid reservations, rental day, time and vehicle information cannot be updated or changed. If you want to change your reservation, the reservation must be cancelled. The cancellation and refund conditions stated below apply. After cancellation, a new prepaid reservation can be made according to the desired change.
  • The discount earned through prepaid reservation cannot be combined with any other campaign.
  • In a rental made with a prepaid reservation, if the rental period exceeds the return date specified in the reservation form, the additional fee that will occur when the rental agreement is extended will be collected from the credit card presented by our customer at the beginning of the rental, at the Bodrum Car Rental List prices valid on the date of the extension days.
  • For Prepaid reservations, if the reservation is canceled 24 hours before the vehicle pick-up time, the entire rental fee will be refunded by Bodrum Car Rental.
  • For prepaid reservations, if the time to deliver the vehicle is between 24 hours and 2 hours, 1 day rental fee will be deducted and the remaining amount will be refunded by Bodrum Car Rental. (No refunds will be made for 1-day reservations)
  • For prepaid reservations, the rental fee will not be refunded for cancellations made 2 hours before vehicle delivery.
  • For prepaid reservations, our customers' vehicles will be kept waiting for 2 hours from the pick-up time, and our customers will be able to pick up their vehicles within these two hours. After 2 hours, the reservation will be automatically canceled by the system and the fee will not be refunded.
  • In prepaid reservations, days not used by the customer are not refunded after the vehicle is received.
  • Refunds for Prepaid Reservations will be reflected on your card within 3-5 business days, depending on the Bank's transaction density.
  • If Bodrum Car Rental cannot deliver the vehicle depending on the office opening and closing hours, it reserves the right to return it.
In order for the vehicles to be delivered to our Customers for Prepaid Reservations, the General Rental Conditions and the following conditions must be met.

IF THE FOLLOWING CONDITIONS ARE NOT MET, THE VEHICLE WILL NOT BE DELIVERED AND PAYMENT WILL NOT BE REFUNDED.
  • The payment method is only a credit card issued in the tenant's name and there is no cash payment or debit card application.
  • The provision amount, which varies depending on the rental and vehicle group, must be provided from the person's credit card. The credit card must contain the name and surname of the person who will be renting.
  • In addition to the rental fee, there must be sufficient limit availability for the deposit amount to be placed on the credit card.
  • The person who will receive the vehicle must present his driver's license and the credit card with which he made the payment to the Bodrum Car Rental office.
  • In order for upper segment rental to take place, 2 credit cards from different banks must be presented.
  • Users with a foreign driver's license are required to present their passport to the rental office.
  • Users with a foreign driver's license are obliged to present their Turkish Driving License to the office where they will be renting, if the date of entry to Turkey has exceeded 6 months or will be within the rental period.


Reservation Change:
Changes cannot be made to a prepaid reservation ( Contact our customer representative. At our discretion , subject to availability. recognizable ). If you want to change your reservation, the reservation must be canceled and the cancellation and refund conditions written above are valid. After cancellation, a new prepaid reservation can be made according to the desired change.

Unused Days:
After the rental has started, if the vehicle is returned before the date range specified in the reservation form, no refund will be made for the unused days. Even though a prepaid reservation has been made, if our customer does not pick up the vehicle on the date and time specified in the reservation form, the prepayment amount collected will not be refunded.

Extension of Lease:
In a rental made with a prepaid reservation, if the rental period exceeds the return date specified in the reservation form, the additional fee that will occur when the rental agreement is extended will be collected from the credit card presented by our customer at the beginning of the rental, at the Bodrum Car Rental List prices valid on the date of the extension days.

Our Bodrum Car Rental company may cancel the reservation if deemed necessary (mechanical malfunction in the vehicle received from the previous customer, accident situation, suspicion of covid-19 epidemic, etc.) by refunding the fee you have paid, if any, even if a definitive reservation has been made. The right address in Bodrum Car Rental

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