Car Rental Conditions
- 21 years old for economical group vehicles
- 23 years of age for medium group vehicles
- For upper group vehicles, being 25 years old and over
Driving license period
- At least 2 years for economical group vehicles
- At least 3 years for medium group vehicles - At least 5 years of driving license for upper and luxury group vehicles. Since the
above prerequisites will be required during rental, you must have your driver's license and credit card with you when you deliver the vehicle. You can take. Our customers who are not Turkish citizens are required to additionally carry their passport and a document showing that the date of entry to Turkey is less than 6 months. Our foreign licensed customers who have been in Turkey for more than 6 months are required to show a Turkish Driving License.
My Rent a Car does not meet the car rental conditions, the vehicle will not be delivered even if a reservation has been made.
Credit card use and deposit.
Our rental customers are required to have a credit card issued in their name at the time of rental. This credit card must be available for internet use.
Booking conditions with on-site payment
You can cancel free of charge.
In order to confirm your reservation, our authorities may request payment of the rental fee 24 hours before your rental. If you do not want to pay, your reservation may be canceled by us.
Cancellation notifications firstname.lastname@example.org It must be made in writing to the address or verbally to our reservation center via +902523136669.
Services and products included in
My Rent a Car prices The following services and products are included in all prices you see on the site:
- Guarantee for Benefiting from Exempt Accident Insurance - Exempt Accident Insurance (CDW) is included in all prices. Exempt Accident Insurance covers damage in the event of a collision. If the insurance conditions are met, the customer compensates for the damage resulting from the collision, in amounts varying depending on the vehicle group. This insurance does not cover damage that is not caused by a collision (parking lot, rubber glass headlights).
ATTENTION !! In the following cases, the Insurance Benefit Guarantee will be invalid and any damage that may occur will not be covered by the insurance:
- Allowing the vehicle to be used by persons other than those whose names are written on the rental contract, - Using the vehicle outside normal usage conditions (using the vehicle with high engine temperature, bad road conditions or walking on flat tires, filling the vehicle with wrong fuel and other similar situations), - Using the vehicle outside of traffic rules (exceeding legal speed limits, crossing red lights and other similar violations),
- Using the vehicle under the influence of alcohol or drugs,
- A load carried in the vehicle causing damage or an accident, - Using the vehicle carelessly and without taking precautions (failure to adjust speed according to road conditions in rainy weather, not following the vehicle in front at the minimum safe distance and other similar uses ),- Failure to notify the contact numbers given to the customer immediately of an accident or theft, abandoning the vehicle at the scene of the accident (except for a disabling condition determined by a doctor's report), - In case of an accident, the necessary reports (traffic traffic) must be submitted from the relevant authorities within 48 hours. and alcohol report),
- Failure to return the original key in case the vehicle is stolen.
- Failure to deliver the vehicle without approval and despite the end of the rental period, - Damage to the vehicle or the other party due to the loads carried inside the vehicle, - Damage to tires, glass or headlights are not included in the Exempt Accident Insurance - Financial compensation arising from damage to third parties The amounts are covered under the compulsory financial liability insurance coverage. The customer is responsible for amounts outside the coverage limits.
Services and products excluded from our prices
- Non-Exempt Accident Assurance (Top Cover CDW)
In the event of an accident, it will eliminate the tenant's liability in amounts varying depending on the rented vehicle group, as well as cover damages up to the exemption amount that occur unrelated to the collision (such as parking lot, etc. where third parties are not involved). damages) are covered by customer declaration and without the need for a police report.
- Theft Assurance:
It covers the "business loss compensation" arising from the period between the theft of the vehicle and the insurance payment.
- Third Party Liability Assurance:
Material damages caused to third parties by the vehicle are covered within the limits determined by compulsory traffic insurance. - One-Way Fee
If the vehicle is desired to be rented or delivered at a point other than the specified stations, a one-way fee is applied. (Please ask for availability)
- The usage fee for the HGS service used in HGS
toll highways and bridge crossings and an additional 10 TL/rental service fee are collected separately from the rental fee.
- Additional KM Package:
Depending on the vehicle group you choose, a daily limit of 250 kilometers is applied. You can find this information at the time of booking.
- If the Additional Driver's
Driving License is presented and he/she complies with the rental prerequisites (except for the deposit requirement), a fee of 10 TL/day will be charged for the second driver and each subsequent driver.
- Baby and Child Seats
Baby and child seats can be provided for vehicles. If you specify it during your reservation, our reservation managers will inform you.
- Requests for Changes in the Lease Contract
Bodrum car rental price and booking confirmation given are based on the conditions originally agreed. In cases where it is not possible to operationally meet a change that may be requested under these conditions (the vehicle has a reservation, maintenance mileage is due, etc.), this request may not be met. Even if the change request is accepted, an additional fee may be charged as this will change the initially determined price calculation. For early returns, 20% of the amount to be refunded is deducted as early return fee and the remaining amount is refunded. A change in any of the following conditions may change the rental terms. The request for extension of the rental period is received by phone at the first extension and the fee is collected and confirmed by mail order . In subsequent extension requests, the vehicle must be brought to one of My rent a car offices and checked.
- Changing the return date and time (extension/early return)
- Change of return station - Change of vehicle group - Request to add an additional driver to the contract - Time difference The rental period is 24 hours. An amount of 30% of the daily rental fee may be requested for each hour of late delivery . Delays in vehicle delivery without approval may cause the Insurance Benefit Coverage (Full or Exempt Accident Coverage) to be disabled and may also result in an additional time difference fee.
- Traffic Fine Service Expense
The tenant is responsible for the traffic fines arising from the use of the vehicle during your rental. My rent a car will request the penalty fee separately from the tenant, even if the penalty fee is paid to the relevant institution.
- Other Operational Extras
You can get information about the prices and availability of the services you think you may need during your trip, if you inform our reservation officers.
- Reservation Conditions
The reservations you make through our website are valid under the following conditions:
The information you enter on our site is made in a secure environment. After completing the reservation, you will receive an e-mail to the e-mail address you specified, confirming that a reservation has been received as specified. You must keep this e-mail, it will not be possible to access this e-mail through the site again. You are deemed to have accepted in advance that My Rent A Car will send e-mails for marketing and announcement purposes to the e-mail address you provided during reservation.
In case of any inconsistency in reservation information such as price, vehicle group, rental dates, My Rent a Car records will be taken as basis. Due to spelling errors or possible missing information, my rent a car will not be held responsible.
In case of a request to change the reservation conditions you have made (moving the return date earlier or later, changing the return station, changing the vehicle group, requesting to add an additional driver to the contract), the request may not be met, and if it is met, an additional fee may be requested or a discount on the rental price may not be made. .
All prices you see on our site include Exempt Accident Assurance, VAT and the specified mileage right. If there is a change in the rental day during the reservation and rental phase, the standard list price specified in the rental contract will be applied. The rental contract will be signed during the rental. Even if you have made a reservation, My rent a car may not deliver the vehicle if deemed necessary. You can call our call center for detailed information.
Although it is not a common practice, the selected vehicle brand and model in your reservation can be replaced with an equivalent vehicle. Although all precautions have been taken to avoid any problems during your travels, please call the contact numbers that will be notified to you in case of a possible need. After you make a definite reservation, you will be called by our reservation department. or you will receive a message. You can make your payment by "mail order " with your credit card or with your credit card when you pick up the vehicle. Depending on the vehicle group you rent, a pre-authorization of at least 750TL may be blocked from your credit card.
My rent a car may cancel the delivery of the vehicle if deemed necessary (mechanical malfunction in the vehicle received from the previous customer, accident situation, suspicion of covid-19 epidemic, etc.), refunding the fee you have paid, if any, even if a definitive reservation has been made.